FAQ

FREQUENTLY ASKED QUESTIONS

Check out the most frequently asked questions here. If you can’t find the answer you are looking for, please feel free to contact us at (800) 594-7084 We are available 24/7/365.
What if I schedule a truck and then do not need the truck?

If the truck is cancelled within 24 hours there will be no charge. If the truck is already dispatched to your location, there will be a $150 truck not used charge.

What if there is a delay in loading/unloading my cargo?
The driver will allow for 2 hours of loading and unloading if there is a delay of more than 2 hours there will be an accessorial charge of $50 per hour after the 2 hours included.
What will I need to transport a car, truck, trailer, dry van anything that is towed?
Every item must be road worthy if it is towed. This means brake lights must work, tires must be in good condition, and brakes must function. If these things are not working, then you must notify us of this so we can assure the proper truck with trailer is dispatched to the location.
Do I have to sign a contract?
Yes, there will be a contract to hold us and you accountable to terms agreed upon
How can I track my shipment?
We use a tracking software named DAT OnTime we will be able to provide you up to date status on your load
24/7.
How are our items insured while in transit?
We cover all items being transported just let us know the value of your cargo.